An AI-powered tenant ops system that eliminated manual follow-ups and cut vacancy turnaround by half.

A full-stack property management automation for a large residential developer handling tenant communication, lease renewals, maintenance routing, and payment reminders without a single manual touchpoint.

52%reduction in vacancy turnaround time

89%of tenant queries resolved without human involvement

₹1.1Crin recovered revenue from renewed leases

The challenge

What we were up against

Signature Global managed 1,200+ residential units across 6 projects. Their small property management team was drowning in WhatsApp messages, missed renewal windows were causing 90-day vacancy gaps, and maintenance tickets were falling through the cracks.

Our approach

How we got from zero to live

01Mapped every tenant touchpoint onboarding, maintenance, renewals, complaints, move-out into automated sequences.

02Built a WhatsApp-first communication layer that handled inbound queries and sent proactive updates without manual intervention.

03Designed a lease renewal engine that triggered personalised offers 90, 60, and 30 days before expiry.

04Wired a maintenance routing system that triaged severity, assigned vendors, and sent tenant status updates automatically.

The solution

What we shipped

24/7 WhatsApp bot handling all tenant queries, maintenance requests, and payment reminders.

Automated lease renewal sequences with e-sign integration, reducing vacancy gaps significantly.

Vendor dispatch system that assigned and tracked maintenance jobs from ticket to completion.

Weekly ops digest for the property manager open tickets, upcoming renewals, payment status.

Tech stack

WhatsApp Cloud APIn8nSupabaseClaudeCal.comGoogle Sheets

PreviousVertex CRM

NextSouthwest Gases

Let's build your AI advantage

Ready to put AI on payroll?

Book a 30-minute discovery call. We'll walk through your workflows, surface the top 3 opportunities, and tell you whether we're the right fit no slides, no sales theatre.

Book a discovery call Open services booklet

loading_agent…